Orders & Shipping
Do you offer free shipping?
Yes, standard shipping is free to the contiguous 48 US states and Washington, DC. Alaska, Hawaii, US territories and military addresses are not currently supported.
How long does delivery take?
Check the shipping estimate shown at checkout and the processing information for your product. Delivery times are estimates, not guaranteed arrival dates. See our Shipping Policy for details.
Can I track my order?
Yes. Once your order ships, you'll receive an email with a tracking number.
I entered the wrong address. What do I do?
Email us as soon as possible with your order number. We'll do our best to update it before it ships.
FurLift™
What surfaces does FurLift™ work on?
Fabric surfaces: sofas, armchairs, beds, blankets, carpets, clothing and fabric car seats. It isn't designed for hard floors like tile, wood or concrete.
Does it need batteries or charging?
No. FurLift™ works by hand, with no power, no noise and no refills.
Does it work on all pet hair?
It's made for loose dog and cat hair. Results vary by fabric and hair type, so we suggest testing a small area first.
Can I use it to brush my pet?
No. FurLift™ is for furniture and fabrics, not for grooming pets.
How do I clean it?
Press the button to empty the hair bin, then wipe it with a damp cloth and let it dry before the next use.
Returns
What if my item arrives damaged or doesn't work?
Email us with your order number and a photo or short video of the issue, and we'll make it right. See our Refund Policy for details.
Can I return an item if I change my mind?
Yes, within 30 days of delivery, as long as it's unused and in its original condition. Please contact us first for return instructions.
Still have a question?
Email us at support@voreliqo.com and we'll get back to you.